Frequently asked questions
What is GETOWAY?
Educational content, training, and materials to help you create, structure, promote, and sell your own e-books using digital marketing strategies.
Is the product physical or digital?
It is 100% digital. No physical items are shipped.
How do I receive access?
An access link is sent to the email address provided at checkout. Delivery time: Within 24 hours after payment confirmation (usually within a few minutes).
How does billing work?
Monthly subscription, automatically renewed every 30 days until canceled.
Can I cancel at any time?
Yes. You can request cancellation at any time to prevent future charges. Access remains available until the end of the paid period.
Is there a refund policy?
Yes. You may request a full refund within 7 days of purchase, under Article 49 of the Brazilian Consumer Protection Code.
Do you guarantee that I will sell e-books?
This is educational content. Sales, revenue, or financial results are not guaranteed and depend on individual factors.
How can I contact support?
By email at napponsouza041@gmail.com or WhatsApp at (43) 99656-8398, monday to friday, 7:00 a.m. to 6:00 p.m. (brasília time).